Ontario Parks is updating their reservation service

Ontario Parks is updating its campsite reservation system. When you go to make your reservation on-line or at our call centre you will notice a new look and many new improvements. There will be some changes from our previous service.

Here's what you need to know:

• We have obtained a new reservation service provider called Mediamix Interactive Incorporated (MMI). MMI has experience in providing campsite reservation services to several clients across Canada, and are located in Toronto, Ontario.


• Our phone number and web address will stay the same. You can continue to go to www.OntarioParks.com or 1-888-ONT-PARK (1-888-668-7275) to make your campsite reservation. The call centre hours will be slightly shorter - now from 7:00 am to 9:00 pm (as opposed to 11:00 pm). On-line reservations can still be made 24 hours/day, 365 days a year.


• If you are currently an Ontario Parks user and have made a reservation with us in the past, you will be receiving an email with your new temporary login and password which will allow you to update your account before making your campsite reservation.


• It will now cost less to make a reservation! The reservation fee will be reduced to $9.00 (savings of $3.00), and cancellations/changes to reservations will be reduced to $7.00 (savings of $2.00). There will be an even greater savings if the reservation is made on-line as it will only cost $8.00 to make a reservation and $5.00 to cancel or change a reservation.


• To assist you with navigating the reservation service options, we have set up a "Frequently Asked Questions" site available at the website link above.


• Over time, new enhancements to the reservation service will be made available such as adding campsite photos and an online shopping cart feature that holds your campsite for a short time while you get ready to pay for it.


• Save this web link for easy access as we will continue to update these pages with information about the new features as they are rolled out.

We hope you enjoy the new reservation experience. Please let us know what you think by sending us your comments here.

For more information, visit the Ontario Parks website at http://www.ontarioparks.com/english/reservations/index.html